Master key system design
A documented hierarchy of individual, staff, supervisory and master levels mapped to the actual layout and traffic of your building.

Business, retail and industrial
Master key systems, exit hardware and access control planned properly, door by door.
The work
Commercial lock work fails for one reason more often than any other: it is done door by door, by whoever happened to be available, with no plan. Two years later nobody knows who holds which key, and a staff departure triggers a full rekey of the building.
We work from a schedule instead. Every door is listed with its function, the people who genuinely need through it, and the egress requirement it has to meet. From that, a key hierarchy and hardware specification are built and documented β individual keys, staff keys, supervisor keys and a single master.
That documentation is the difference between a lock system and a permanent expense. It also means the next person through the door knows exactly what they are looking at.
What we handle
If it involves a lock, a key, a cylinder or a door that has stopped doing its job, it belongs on this list.
A documented hierarchy of individual, staff, supervisory and master levels mapped to the actual layout and traffic of your building.
Blanks that cannot be bought at a retail store and duplicates that require authorisation β the cleanest way to end uncontrolled key copying.
Supply, fitting and repair of push-bar and touch-bar hardware, with egress confirmed at every exit. Fire-code compliance is not optional and we treat it that way.
Standalone code locks through to networked door controllers, integrated with the keyed system so nothing sits in isolation.
Narrow-stile and glass-door locks, deadlatches, floor and header closers, door closers that no longer hold adjustment, and aluminium frames that have lost alignment.
File cabinets, cupboards, server racks, display cases and vending equipment, keyed to suit the levels in your master plan.
Included as standard
No upsell script and no mystery line items. This is the baseline on a job of this type.
How a call runs
Four steps, in this order, every time.
We walk the premises and record every door, its use, who needs through it, and any egress or fire requirement attached to it.
Levels are defined and each cylinder is mapped to one. You receive a written schedule showing who holds what and why.
Cylinders, exit devices and access control are installed or rekeyed to the plan, outside trading hours wherever possible.
The schedule is updated as your building changes, so a future rekey affects one level rather than every lock on site.
Questions
The things people ask before they send a request.
Coverage
The pin in the middle is our base. Every city around it is attended by a technician travelling from there.
Also available

Dispatched around the clock
Lockouts, snapped keys, seized cylinders and burglar-damaged doors β attended day or night, 365 days a year.
Explore this service
Homes, apartments and rentals
Rekey every cylinder to one key, fit proper deadbolts, install smart locks and repair tired hardware.
Explore this service
Mobile β we come to the vehicle
Locked out, key snapped, fob dead or no key at all β coded to your vehicle at the kerbside.
Explore this serviceRequest service
Include the city, the address and what has actually failed. That detail decides which equipment is loaded before anyone sets off.