Master key system design
A hierarchy built from your actual door list: who needs which door, which doors must stay separate, and where a lost key should stop mattering.

One key, controlled access
A documented key hierarchy for homes, rentals and businesses β one master, the right levels, no stray copies.
The work
A master key system is one of the few lock jobs that pays for itself twice. It removes the daily friction of a building where every door needs a different key, and it means a staff departure or a lost set costs you one key rather than a rekey of the whole property.
The work starts with a list, not a lock. Every door is recorded with its function, who genuinely needs through it, and whether it sits on an escape route. From that list a hierarchy is designed β individual keys, staff or family keys, a supervisor level and a single master above them all.
Existing cylinders are rekeyed into the system wherever the hardware is sound, so most projects are a rekey rather than a full replacement. You leave with the new keys, a written schedule showing who holds what, and cylinders that can be extended later without starting again.
What we handle
If it involves a lock, a key, a cylinder or a door that has stopped doing its job, it belongs on this list.
A hierarchy built from your actual door list: who needs which door, which doors must stay separate, and where a lost key should stop mattering.
Every lock you nominate pinned to a single key β front door, back door, garage, gate and outbuilding on one key instead of five.
Existing cylinders are rekeyed rather than replaced wherever they are in good condition, which keeps the cost of a full building change realistic.
Blanks that cannot be copied at a hardware store, with duplication only on your authorisation β the cleanest end to uncontrolled key copying.
A documented record of every level, every cylinder and every key issued, so a future rekey touches one level instead of the entire property.
New doors, new staff and lost keys are mapped into the existing hierarchy. Capacity is designed in from the start so it does not need rebuilding.
Included as standard
No upsell script and no mystery line items. This is the baseline on a job of this type.
How a call runs
Four steps, in this order, every time.
Tell us how many doors there are, which building or units they serve, and who needs access to what. A photo of each door is plenty.
We map individual, staff, supervisor and master keys to the doors they should operate and confirm the plan with you before any cylinder is touched.
Cylinders are rekeyed or replaced on site and every key is cut, tested against its doors and labelled by level.
You receive the keys, the written schedule and a note of which cylinders were rekeyed, so the system stays understandable a year later.
Questions
The things people ask before they send a request.
Also available

Dispatched around the clock
Lockouts, snapped keys, seized cylinders and burglar-damaged doors β attended day or night, 365 days a year.
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Homes, apartments and rentals
Rekey every cylinder to one key, fit proper deadbolts, install smart locks and repair tired hardware.
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Business, retail and industrial
Master keying, panic bars, keypads and storefront hardware, designed around how your building is actually used.
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Mobile β we come to the vehicle
Locked out, key snapped, fob dead or no key at all β coded to your vehicle at the kerbside.
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Lost combinations, jammed bolts, locked safes
Lost the combination, inherited a locked safe, or the bolts have jammed β opened with the least invasive method that will work.
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Exit devices, closers and door hardware
Push bars, closers, hinges and storefront hardware that open cleanly and latch properly β fitted to code, not just to fit.
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Include the city, the address and what has actually failed. That detail decides which equipment is loaded before anyone sets off.
Map
The pin in the middle is our base. Every city around it is attended by a technician travelling from there.